Optimize AI features against real user outcomes
Offline evals tell you whether an output looks good. Traffical tells you whether an AI change improves task completion, conversion, and cost with real users — for which segments, and whether it should roll out.
Offline scores, judge metrics, regression suites. Necessary — and not sufficient for a rollout decision.
Task completion, conversion, retention, and cost with real users — per segment, from your warehouse, with a governed rollout decision at the end.
Every decision in your AI feature, measurable
Models, prompts, tools, retrieval, workflows — all typed parameters with a lifecycle, not config scattered across code and consoles.
Prompt & model selection
Compare prompts and models on task completion and conversion with real users — not just offline scores.
Tool availability
Which tools an agent may call is a typed parameter — enable, restrict, and measure the effect per surface.
Retrieval & fallback settings
Chunk counts, rerankers, and fallback chains tuned against answer quality and latency in production.
Agent workflow variants
Plan-then-act vs. single-pass vs. tool-heavy — release workflow changes through canary and experiment.
Cost vs. completion trade-offs
Set cost ceilings as parameters and measure exactly what each dollar of inference buys in outcomes.
Personalization with bandits
Contextual bandits pick the best configuration per segment when one global winner is the wrong answer.
Safe model migrations
Canary provider or version swaps with auto-revert — completion guardrails decide, not hope.
Generation settings
Temperature, token limits, and sampling as governed parameters — changed without a deploy, measured always.
Degradation behavior
What happens when the primary model times out is a measured decision, not an untested code path.
When there is no universal winner, let allocation adapt
Some AI decisions shouldn't converge on a single value. Contextual bandits shift traffic toward what works per segment — power users get the deep workflow, quick tasks get the fast model — under the same guardrails and governance.
Ship your next model migration on evidence
An 8-week pilot on one AI surface: parameterize it with your coding agents, canary it, and read the outcome in your own warehouse metrics.
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